Terms and Conditions
Last updated: June 2025
These Terms and Conditions explain how we work with you and what you can expect when using our website, attending one of our workshops, booking a consultation, or working with CasaLife Kitchen Consultants.
We have written them as clearly as possible because we want our clients to feel informed, comfortable and confident before making decisions about their kitchen project.
- About CasaLife
CasaLife Kitchen Consultants is the trading name of Kitchen Studio Limited, located at:
The Well Barn
Munden Estate
Watford
WD25 8PZ
You can contact us by email at info@casalife.net or by telephone on 01923 676 400.
- Using Our Website and Services
By using our website, attending a workshop, booking a consultation, or engaging our services, you agree to these Terms and Conditions.
We may update these terms from time to time, so we recommend checking this page occasionally. Any changes will apply from the date they are published on our website.
- What We Do
CasaLife provides independent kitchen consultancy, design guidance and kitchen supply services were agreed in writing.
Our services may include:
- Kitchen design consultations
- Kitchen planning advice
- Guidance on layouts, materials, appliances and finishes
- Help understanding quotations and specifications
- Supplier, product and installer recommendations
- Educational kitchen workshops
- Kitchen furniture and product supply were agreed
Our aim is to help you make confident, well-informed decisions before investing in a new kitchen.
Any specific design work, product supply, installation support or project involvement will be agreed separately in writing so that both parties are clear about what is included.
- Workshops and Consultations
CasaLife offers free educational kitchen workshops to help homeowners understand the kitchen planning process before making important decisions.
Our workshops are provided free of charge and are subject to availability. Places may be limited, so we may ask guests to book in advance.
We reserve the right to change, cancel or reschedule workshop dates where necessary. If this happens, we will do our best to give reasonable notice.
Where a separate paid consultation or design service is agreed, the fee and what is included will be confirmed with you in writing before work begins.
Advice given during a workshop or consultation is intended to help you understand your options and make more confident decisions. It does not become a final design specification, product order, installation agreement or formal quotation unless this is confirmed separately in writing.
- Fees and Payment
Where fees apply, these will be agreed with you before work begins.
Payment terms will be shown on the relevant invoice, quotation or agreement.
If payment is overdue, we reserve the right to pause further work until the outstanding amount has been paid. We may also charge interest on overdue invoices were permitted by law.
- Designs, Plans and Intellectual Property
Any designs, concepts, drawings, layouts, written guidance, images, website content, branding or other materials created by CasaLife remain our intellectual property unless agreed otherwise in writing.
You may not copy, reproduce, distribute or use our content, designs or materials without our written permission.
Where design work has been prepared for a client, the right to use that design for the agreed project is granted once the relevant fees have been paid in full.
- Quotations, Products and Orders
Where CasaLife supplies kitchen furniture, products, appliances or related items, the details will be confirmed in writing before an order is placed.
It is the client’s responsibility to check that all details, finishes, appliances, measurements, specifications and order confirmations are correct before approving an order.
Once an order has been placed with a manufacturer or supplier, changes or cancellations may not always be possible. Where changes can be made, additional costs may apply.
Delivery times are usually provided in good faith based on supplier information. While we will always do our best to keep you updated, delivery dates can occasionally change due to circumstances outside our control.
- Third-Party Suppliers, Installers and Tradespeople
From time to time, we may recommend or introduce third-party suppliers, installers, builders or tradespeople.
We only do this in good faith and based on our experience or knowledge at the time. However, unless specifically agreed in writing, any contract you enter with a third party is between you and that third party.
CasaLife is not responsible for the performance, workmanship, conduct, delays or charges of independent third parties.
We strongly recommend that you check quotations, scope of work, insurance, responsibilities and payment terms directly with any third party before work begins.
- Installation and Building Work
Unless agreed separately in writing, CasaLife does not carry out building work, plumbing, electrical work, structural work or general installation work directly.
If we are involved in helping coordinate or guide parts of the process, our role and responsibility will be clearly agreed in writing.
Clients are responsible for ensuring that any building, electrical, plumbing, gas or structural work is carried out by suitably qualified professionals and complies with relevant regulations.
- Limitation of Liability
We will always aim to provide careful, honest and professional guidance.
However, to the fullest extent permitted by law, CasaLife will not be responsible for:
- Indirect or consequential losses
- Losses caused by incorrect or incomplete information supplied by a client
- Losses arising from the actions, delays or workmanship of third parties
- Supplier or manufacturer delays outside our control
- Decisions made based on general workshop or consultation advice where no formal written specification has been agreed
Our total liability in relation to any paid service will not exceed the amount paid by you for that specific service.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.
- Website Information
We do our best to keep the information on our website accurate and helpful. However, website content is provided for general guidance only and should not be treated as a final quotation, technical specification or professional legal advice.
We may update or remove website content at any time.
- Privacy and Data Protection
Your privacy is important to us.
Any personal information you provide to us will be handled in accordance with our Privacy Policy, which explains what information we collect, how we use it and how we protect it.
- Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes relating to these terms, our website or our services will be subject to the courts of England and Wales.
- Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: info@casalife.net
Telephone: 01923 676 400
Address: CasaLife Kitchen Consultants, The Well Barn, Munden Estate, Watford, WD25 8PZ
